How to disable/enable Automatic Renewal

Summary

Automatic renewal is used to renew the subscription automatically before the end of the subscription period. Automatic Renewal is enabled by default. This can be disabled or enabled by following the steps described below:

Prerequisites

• You must have access to our Copaco Cloud Commerce Portal, see How to Login to your 2tcloud reseller control panel

Start

1. Navigate to the Customer Control Panel

2. Click on 'Account'
   

   

3. Click on 'Subscriptions'
   

   

4. Select the subscription for which to disable/enable the automatic renewal, for example:
   

   

5. Click on 'Disable Automatic Renewal'/'Enable Automatic Renewal'
   

   

6. 

   You will get a confirmation of the disabled/enabled Automatic Renewal service on the subscription