Microsoft does not allow a single customer to have Azure CSP and Azure NCE subscriptions at the same time. If you want to transition from Azure CSP(legacy model) to azure NCE you must transition all customer subscriptions at once.

We have 2 migration scenarios:

-Azure tenants with 1 subscription
-Azure tenants with multiple subscriptions.

The following steps are to migrate your Azure Legacy tenant with multiple Azure CSP subscriptions to Azure Plan(NCE).

Check in the customer tenant how many Azure subscriptions are present and if more than one is present then please follow the steps below, otherwise follow the article Migrate Azure Legacy to Azure plan - Azure tenant with 1 subscription :

The Migration:

  1. Open a support case with the Copaco Cloud Support team and ask them to initiate the Azure CSP to Azure NCE conversion from the Microsoft Partner center (CSP Provider panel). You cannot use the self-service feature in the control panel. It will only work for the one subscription scenario.

  2. Once the Copaco Cloud support team confirmed that the conversion was completed in Microsoft’s Partner center, follow the standard ordering process for NCE Azure https://kb.copaco.cloud/kb/How-to-order-Microsoft-Azure-Plan-(NCE).394494001.html. Add the product to the basket and proceed through the checkout process.

  3. On the screen entitled “Set Up Your Purchase of NCE Microsoft Azure”, in the “Specify a Microsoft Order Type” field, choose “Import an Existing Azure Subscription”. Enter the Customer’s subscription ID in the “Import an Existing Microsoft Subscription” field and proceed. Now place the order.

  4. Repeat steps 2 and 3 for every subscription the customer has transitioned to Azure NCE. It is very important to relink all subscriptions that are purchased from all resellers, or there will be issues with billing and renewals of your subscriptions.