"End-of-life | End-of-support" are terms used with respect to a Cloud Service supplied to Customers, indicating that the Cloud Service is in the end of its useful life and the Distributor then stops marketing, selling, supporting it. Prior to the "End-of-life | End-of-support” announcement, the Distributor stops accepting new orders employed by the more specific term "end-of-sale".

EXPLANATION

2tCloud is following these End-of-life cycles for Cloud Services. You should plan migrations accordingly. Please contact support for additional information regarding End-of-life or to learn about migration options.

End of Sale = Date on which we no longer accept new orders for subscriptions on the service.

End of support = Date on which our standard support will end. We will provide extended support on "Best Effort" basis at Additional Support cost but without any SLA uptime warranty. Bugs/Feature requests will not be processed anymore, but when possible we will apply workarounds. We recommend to migrate customers to new services before this date.

End of life = Date on which the service life will officially end. We will stop making backups, remove services when time is available and take the service offline. Make sure you have migrated or copied your data before this date to prevent data loss.

Cloud Service

End of Sale

End of support

End of life

Web hosting

Domain Names (EPAG)

1-12-2019

1-5-2021

1-10-2021

Domain Names (InternetX)

-

-

-

Certificates (The SSL Store)

9-3-2018

9-3-2018

No renewal possible

Webhosting NG (HTTP Domain forwarding)

1-2-2018

1-2-2020

-

Webhosting Plesk (Linux)

-

-

-

Webhosting Plesk (Windows)

-

-

-

 

 

 

 

Backup and Disaster recovery 

Acronis Backup Cloud

1-10-2021

1-10-2021

1-10-2021

Acronis Cyber Cloud

-

-

-

Veeam Cloud Connect - Backup

-

-

-

Veeam Cloud Connect - DraaS

1-8-2021

1-8-2021

1-8-2021

 

 

 

 

Infrastructure

Windows Azure Pack

1-2-2018

1-2-2018

31-12-2021

Copaco Hyper-V Cloud

1-2-2021

31-10-2021

31-12-2021

Copaco VMware Cloud

-

-

-

Microsoft Azure CSP

1-7-2021

31-12-2021

28-2-2022

Microsoft Azure NCE

-

-

-

Microsoft Azure NCE Reserved Instances

-

-

-

 

 

 

 

SaaS Services

2tTune

1-2-2021

1-9-2021

31-12-2021

Nomadesk

1-5-2021

-

-

Workspace 365

-

-

-

Awingu

1-8-2021

1-8-2021

1-8-2021

SimplySo

-

-

-

IBM MaaS360

-

-

-

IBM SPSS Statistics

-

-

-

IBM Cognos Analytics

-

-

-

IBM Watson Studio Desktop

-

-

-

Microsoft 365 CSP

-

-

-

Microsoft 365 NCE

-

-

-

 

 

 

 

Security

F-Secure PSB

-

-

-

Kaspersky

-

-

-

 

 

 

 

VoIP & Unified Communications 

SIP Trunk

-

-

-

Xelion

-

-

-

 

 

 

 

Copaco Cloud Portals & API's

Cloud Management Platform (portal.cloudnet.services)

-

-

-

Billing API (http://partner.2tcloud.com )

1-2-2021

1-2-2021

1-2-2021

Billing API (2tcloud.supportcenter.services)

1-2-2021

1-5-2021

1-5-2021

Billing API (api.cloudnet.services)

-

-

-

Customers API (api.cloudnet.services)

-

-

-

CloudStore API (portal.cloudnet.services)

-

-

-