Callflow (Aansluitingen) - Voicemail

There are 2 different ways voicemail messages can be delivered. The first way is via an e-mail with a media file attached and the second way is forwarding the voicemail to another phone number. 

All the steps will be performed in the Voicemail tab from the callflow.

Voicemail via e-mail

1. Check the Email voicemail opnemen checkbox

2. Fill in the e-mail address you wish to receive the e-mails on next to Ontvanger adres voor voicemails

3. Optional: Write a small text that the e-mail should contain in the Extra voicemail text: field

4. Set the maximum voicemail time in seconds in the Maximale aflevertijd voicemails: field

5. Navigate to the Gebruikersinstellingen tab

6. Optional: Record / Upload a file using the (arrowup) button next to Voicemail boodschap
   Note: if you don’t do this step, a pre-configured message will be played.

7. Check the Voicemail actief checkbox

8. Navigate to the Algemeen tab

9. Select the waiting time in seconds before a voicemail is played in the Maximale wachttijd (sec) field.

Voicemail to another phone number

1. Check the Bel voicemail door checkbox

2. Optional: check the Stuur SMS bij nieuwe voicemail box

3. Fill in the phone number you wish to forward the voicemails to in the Voicemail aflevernummer field

4. Optional: Record / upload a message that will be played if the voicemail is sent to the phone
   Note: if you don’t do this step, a pre-configured message will be played.

5. Set the maximum voicemail time in seconds in the Maximale aflevertijd voicemails: field

6. Navigate to the Gebruikersinstellingen tab

7. Optional: Record / Upload a file using the (arrowup) button next to Voicemail boodschap
   Note: if you don’t do this step, a pre-configured message will be played.

8. Check the Voicemail actief checkbox

9. Navigate to the Algemeen tab

10. Select the waiting time in seconds before a voicemail is played in the Maximale wachttijd (sec) field.