ERP ID and External Customer ID explained
Summary
Within the Copaco Cloud Platform there are 2 fields that can be used to enter a customer ID. These fields are ERP ID and External Customer ID. Both of these fields have some limitations. This article will describe these limitations.
ERP ID
Must be unique in your Copaco Cloud Platform. It’s NOT possible to have 2 customers with the same ERP ID.
Is shown in the reports from Copaco Cloud Platform → Reports.
Is NOT shown in the billing API.
External Customer ID
Doesn’t have to be unique your Copaco Cloud Platform. You can have multiple customers with the same External Customer ID.
Is NOT shown in the reports from Copaco Cloud Platform → Reports.
Is shown in the billing API.
Maps on the value
CustomerNumber
in the API response.