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How to backup and restore a physical machine or VM with Acronis


You can backup and restore a physical or virtual machine using Acronis Cyber Protection Cloud.

In this article we will provide information on how to do this. We will provide an example on how to do this from a VM to a new/different VM but this method can also be used for a P2V (Physical to Virtual machine) restore.

Please keep in mind that this is an approximation on how you can do this because there are many variables based on your own situation and requirements.


Start (Initial recovery of VM)

  1. Create a new VM to restore the VM backup to (specs must at least represent the source VM) and make sure it does not 'Power on'

  2. Assign an IP-adddress to the newly created VM

  3. Insert the Acronis_Boot_Media _ISO

  4. Start the VM and load the Rescue Media

  5. Configure networking

    Example settings(make sure the IP-address matches with the assigned IP-address of the VM and enter the default gateway):

  6. Register the media in the Acronis Backup Console

  7. Open the Acronis management portal to generate a registration token

  8. Go to ‘Devices' click ‘Add’ and scroll down to click 'Generate Registration Token

  9. On the ‘Generate Registration Token', Select the ‘User’ who created the backups and choose the ‘Protection Plan’ from which the backups were created and click 'Generate Token

  10. Fill in the ‘Generated token' into the 'Registration token’ field of the Acronis recovery console and click 'Register

    Note! Should you not be able to succesfully register the device, something probably went wrong with the network configuration. Doublecheck the VM’s Assigned IP-address, the default gateway’s IP-addres and also the Internet access configuration as described in the 'Prerequisites' section. If you are certain this is correct and it still does not work, shut down the VM+vApp entirely and start the registration process again.

  11. Choose 'Recover'

  12. Click ‘Required' at the 'Select data’ section

  13. Select the folder containing the Cloud storage backups by selecting the backup user's folder and click 'Ok'

  14. Select the desired recovery point and make sure you select ‘Disks' at 'Backup contents’ with your initial restore and select the disk to be restored

  15. Select the desired recovery settings, make sure ‘Physical machine' at the 'Recover to:’ section is selected and click 'Ok'

  16. You can check the recovery progress by clicking the tab 'Progress'

    Now wait for the restore to be finished successfully and reboot the VM

  17. Log onto the VM using 'Web console' and configure the network adapter again to regain internet access

Recovery of additional restore points/data


You may have created additional restore points or additional backups using a different backup plan, for example a 'Files and Folders' backup with data that was added to the source machine after the initial restore was made to Copaco VMware Cloud.

In this example a restore will be done from a newer restore point that was made from the source machine after the initial recovery of the machine to VMware (Make sure that no additional data was created on the restored VM on Copaco VMware Cloud, this will be overwritten when doing a new full machine restore)


  1. Go to the Acronis management portal, select the source machine and the desired restore point, and click 'Recover'

  2. Click 'Disk Mapping'

  3. Click 'Select Target Disk'

  4. Click 'Done'

  5. Click 'Recovery Options'

  6. Make sure the ‘Enable the Flashback technology' is set to 'Yes

  7. Set the ‘Performance' to 'High

  8. Click 'Start Recovery'

  9. You can monitor the recovery process and reboot the system once the recovery has completed.

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