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How to configure a domain forward

It is possible to forward a domain to another webhosting package. To do this you must first purchase the Domain Forward package in our platform. It can be found by typing: “Domain Forward”  in the search bar of the Marketplace.

  1. Login to the webhosting portal:

  2. Click on your username at the top-right of your screen and select Services

  3. Click the cog icon next to Domain Forward and choose Add Domain

  4. Configure the following:

    • Domain Type = Forwarding Domain

    • Assign To = Domain Forward

    • Domain Name = Domain you wish to forward

    • Password = Generate something random

    • Confirm password = Generate something random (matching with the other password)

  5. Click Add

  6. Click the cog next to <domainname> (R) and select Manage

  7. Expand Domains and click URL Pointing

  8. Enter the URL you wish to forward the domain to in the Point To URL field

  9. Click Save

Note: Once you created this forward, it’s not possible to make any changes to the domain name from step 4. Please contact the support department by raising a ticket to Our engineers will investigate the issue.

Now the domain forward is set you need to make sure the A record from the domain is pointing towards the Hostopia environment. The correct IP address is:

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