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How to configure a domain forward

Summary

This article describes how to configure a domain forward to a website hosted elsewhere. To do this you must first purchase the Domain Forward package in our platform. It can be found by typing: “Domain Forward”  in the search bar of the catalog.

Prerequisites

  • A Domain Forward subscription.

Getting started

  1. Login to your Deluxe Marketing Suite Control panel via: https://webhosting.cloudnet.services.

  2. In the top right of your screen, hover over your name and click Services.

  3. Click the cog icon next to Domain Forward and choose Add Domain.

    image-20240125-120643.png

  4. Fill in the fields and click Add.

    • Domain Type = Primary Domain

    • Assign To = Domain Forward

    • Domain Name = Domain you wish to forward

    • Password = Generate something random

    • Confirm password = Generate something random (matching with the other password)

      image-20240125-120926.png

  5. Expand Domain Forward and click the cog next to <domainname> (R) and click Manage.

    image-20240125-121331.png

  6. Expand Domains and click URL Pointing.

    image-20240125-121454.png

  7. Enter the URL you wish to forward the domain to in the Point To URL field.

    image-20240125-121611.png

  8. Click Save

Note: Once you created this forward, it’s not possible to make any changes to the domain name from step 4. Please contact the support department by raising a ticket to support@copaco.cloud. Our engineers will investigate the issue.

Now the domain forward is set you need to make sure the A record from the domain is pointing towards the HostPapa environment. The correct IP address is: 91.136.8.128

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