Summary
This article describes how to create a debit memo
Prerequisites
Start
First login to our Copaco Cloud Commerce Platform and go to 'Classic Panel'. Click on button:

Next step is to switch to the billing part on the top right corner of your screen. Click on 'Billing':

select documents in the left menu

Select the customer and click “Add New Debit Memo”

Select customer in account field

Fill in Description
Click on Next

Add Detail, to raise a line on the invoice

Fill in:

Click on binocular to set the Tax Category, on default.

Click on Add Detail

Click on Add Detail: for an extra line on the invoice
Click on Add Memo: to raise the debit memo

Add Debit Memo: a new Debit Memo has been raised

Find back your new raised Debit Memo, via Documents

Click on Release: Debit Memo is send to the customer

Order status is HOLD
Release Invoice via Add Payment
Click tab 'Documents' and click on button “add new payment”

Fill in the required information

Select line with related invoice and clidk next

Click on button “finish”

Payments can be found by Documents
