Skip to main content
Skip table of contents

How to create a user on Customer level


You can create users for your customers so they can manage their own environment. This article will describe how to do this.


  • An administrator account on your Copaco Cloud Portal;

  • One or more customers.

Getting started

  1. Login to your reseller portal.

  2. Navigate to the customer by going to SELECT ORGANIZATION and select the customer.


  3. Under USERS, click Invite New.


  4. Fill in the fields and click Invite.

    • Email: This is the e-mail address from the person you want to invite. This will be their login.

    • Role: See: User roles overview for more information about different roles.

    • Organization: This is filled in by default.

    • Identity Provider: This should be Cloud Platform Log in.

  1. Have the user check their e-mail to activate the account.

  2. Let the user navigate to the login page of the reseller and click Cloud Platform Log in.

  3. Click Sign up.

  4. Create credentials and click Continue

  5. The user can now login.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.