How to disable or enable customer invoice notifications
Using this article you can disable or enable the notifications (invoices) send to your customers.
Note: Keep in mind that when Invoice notifications are disabled the PDF document will also not be
created. If you attempt to download customer PDF invocies you will get a PDF with this image:
Log in to the 2tCloud Portal (Reseller Portal) and select CLASSIC PANEL (= CCPv1 for Resellers):
Go to Billing
Go to Settings within the System section
Within the System section click Notifications
Within the Notifications section click Common Notification Settings
Click Edit on the bottom of the page
To disable the notifications, clear the following lines:
Invoice Notification Template
CM Notification Template
DM Notification Template
If you need to enable the notifications fill in the following lines:
Invoice Notification Template = 'Invoice mail notification'
CM Notification Template = 'Invoice mail notification'
DM Notification Template = ‘Invoice mail notification'
Section 'PDF Templates’
Invoice PDF Template = 'Invoice pdf notification'
CM Notification Template = 'Invoice pdf notification'
DM PDF Template = ‘Invoice pdf notification'
Click the Save button.
If the Save button is unavailable please create a support ticket.