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How to edit notifications

Be aware that changes made to these settings will break the update chain. If changes are made by 2tCloud your template will not receive this update. You will be responsible for maintaining the edited templates yourself.


The platform can send different kinds of e-mails to your customers. You have the option to modify notification templates with additional information and a different style.


  1. Switch to the classic view when logged in to your reseller account.

  2. In the top right corner, click Billing (if it displays ‘Operations' then you’re already in 'Billing')

  3. Go to ‘Settings’ > ‘Notifications’ > ‘Notification Templates

  4. Choose the desired notification template and click on the ‘HTML’ tab

  5. Click on the 'Edit'button

  6. Now the HTML notification text can be altered

  7. Click the ‘Preview’ button to see how the message actually looks

  8. Make sure to click the ‘Save’ button to save your changes

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