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How to enable Veeam Backup for M365 restore portal


This article describes how to enable the Veeam Backup for M365 restore portal and how an end users can restore their own items.


  1. Login to Veeam Backup M365 Service Portal on reseller level

  2. Click on the settings for a tenant for which you want enable the restore portal, enable the portal and copy the “end user tenant key” (you can also change it if you like)

  3. Now go to Veeam Backup M365 Restore Portal and enter the “end user tenant key” and click “login”

  4. Now you need to connect to the tenant, follow the instructions and enter the code.

  5. Click “Next”

  6. Now enter the email address of an M365 tenant user with permissions for the items you want to restore.

  7. Click “Continue”

  8. Now you can close the Microsoft window and go back to the Veeam Backup M365 restore portal

  9. Here you can choose which type of backup you want to restore and click “start”

  10. Here we select for example an email from our own mailbox to restore. Click “Restore”.

  11. Click “Restore”

  12. As you can see the email is now restored

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