How to find a subscription auto-renewal date

Summary

All Cloud Services will be provisioned with a subscription expiration date mentioned on the Control Panel. The Partner and/or the Customer may cancel and terminate Cloud Services via their Control Panel before the auto-renewal date, otherwise Cloud Service subscriptions will be continued automatically.

You can find the auto-renewal in the Billing Information at each subscription.

Start

Go-to:

1. Classic panel on reseller level

   

2. Billing

   

3. Find the subscription you want to know the auto-renewal date of

4. Click on the subscription

5. Locate section "Main"

6. Find the Expiration Date

   

7. Scroll down to section ‘Billing Information’

8. Find the Auto-Renewal field

   

9. Subtract the Auto-Renewal from the Expiration Date

10. Now you have the date the subscription renews automatically

Auto-Renewal period for