How to find a subscription auto-renewal date
Summary
All Cloud Services will be provisioned with a subscription expiration date mentioned on the Control Panel. The Partner and/or the Customer may cancel and terminate Cloud Services via their Control Panel before the auto-renewal date, otherwise Cloud Service subscriptions will be continued automatically.
You can find the auto-renewal in the Billing Information at each subscription.
Start
Go-to:
Classic panel on reseller level
Billing
Find the subscription you want to know the auto-renewal date of
Click on the subscription
Locate section "Main"
Find the Expiration Date
Scroll down to section ‘Billing Information’
Find the Auto-Renewal field
Subtract the Auto-Renewal from the Expiration Date
Now you have the date the subscription renews automatically
Auto-Renewal period for
Copaco 2tCloud Partner Fee | 5 day(s) before Expiration Date |