How to migrate (Change of Channel) an existing Exclaimer subscription to Copaco Cloud

In case you have an existing Exclaimer subscription and you want to do a Change of Channel (migrate this to Copaco Cloud), Please fill out the form below, copy /paste in your email program and send it to cloud@copaco.com. With the subject Exclaimer Change of Chanel request.

It is important to have the following information from our resellers, 4-2 weeks before the expiry date at Exclaimer.

NOTE: it is obligated that we choose a plan for the migration. There is a chance that you have the Exclaimer legacy licenses. Visit the Exclaimer page to see the difference between the licenses. It is important to not have unpaid invoices directly with Exclaimer.

Example:

What will happen after you’ve sent us the information?

After we have received the change of channel request, Copaco Cloud will contact Exclaimer and ask for a migration. We will wait for the API Subscription ID from Exclaimer and someone from Sales will place a new order for Exclaimer in the Copaco Cloud marketplace.

When ordering is completed, the new subscription can be managed via our marketplace.

When you need any type of support

In case of any questions or help by the change of channel request, please contact our sales at:

Netherlands: +31 (0)40 2306 340 or by email via cloud@copaco.com.

Belgium: +32 (0)53 2811 07 or by email via cloud.belgium@copaco.com.

For technical support please contact +31 (0)40 2306 205 or visit https://support.copaco.cloud/

It is not possible to migrate trial subscriptions or subscriptions that have been decrepitated