A. summary

the setup of Veeam backup for MS 365 involves several actions on several portals

CloudBlue portal Tier

veeeamvbm portal Tier

action on CloudBlue portal

action on veeeavbm portal

end customer

end customer

configure end customer

email address + order the subscription

setup organization

reseller

reseller

configure reseller email address

configure backup jobs

B. End customer: order the Veeam Backup for Microsoft 365 product

  • Log on the Cloudblue Portal https://portal.cloudnet.services as the end customer

  • A configuration wizard starts during the subscription’s order process

    • provide an email address for the end customer.

      • this email address need to be backed up by reachable mailbox because the initial password will be send to this email address.

      • this email address does not have to come from a MS365 tenant. It can be a gmail email address , corporate address,…) .

      • This email address and the initial password will be used as credentials to connect the veeamvbm Portal as end customer (https://portal.veeamvbm.cloudnet.services ).

C. Reseller: configure the reseller authorization for the Veeam Backup for MS365 product.

click on the ‘manage’ button of the “Veeam Backup for Microsoft 365 product” row.

  • the reseller needs to provide an email address

    • this email address needs to be backed up by reachable mailbox because the initial password will be send to this email address.

    • This email address must be unique. you cannot re-use the email address configured on the end customer level.

    • This mailbox does not have to come from a MS365 tenant. it can be a gmail email address , corporate address,….

    • This email address and the sent initial password will be used as credential to connect the veeamvbm portal as reseller (https://portal.veeamvbm.cloudnet.services ).

D. End customer: setup the Organization

E. Reseller: configure backup jobs

  • log on the (https://portal.veeamvbm.cloudnet.services) using the email address you specified as reseller & the initial password.

  • change the password

  • start the backup job configuration How to create and manage Backup Jobs

    • hints :

      • first job is a full backup next jobs will be incremental

      • you can backup the entire organization (all objects ) and exclude objects afterwards

      • or

      • you can backup object individually .

      • shared mailbox are considered as user

      • each user object has 4 backupable resources (mail , archive , Onedrive , Site)

        • you can deselect resource (“option”) for each user