the setup of Veeam backup for MS 365 involves several actions on several portals
CloudBlue portal Tier
veeeamvbm portal Tier
action on CloudBlue portal
action on veeeavbm portal
configure end customer
email address + order the subscription
configure reseller email address
configure backup jobs
B. End customer: order the Veeam Backup for Microsoft 365 product
Log on the Cloudblue Portal https://portal.cloudnet.services as the end customer
A configuration wizard starts during the subscription’s order process
provide an email address for the end customer.
this email address need to be backed up by reachable mailbox because the initial password will be send to this email address.
this email address does not have to come from a MS365 tenant. It can be a gmail email address , corporate address,…) .
This email address and the initial password will be used as credentials to connect the veeamvbm Portal as end customer (https://portal.veeamvbm.cloudnet.services ).
C. Reseller: configure the reseller authorization for the Veeam Backup for MS365 product.
Log on the Cloudblue Portal https://portal.cloudnet.services as reseller
in the reseller authorization section
this email address needs to be backed up by reachable mailbox because the initial password will be send to this email address.
This email address must be unique. you cannot re-use the email address configured on the end customer level.
This mailbox does not have to come from a MS365 tenant. it can be a gmail email address , corporate address,….
This email address and the sent initial password will be used as credential to connect the veeamvbm portal as reseller (https://portal.veeamvbm.cloudnet.services ).
D. End customer: setup the Organization
log on the veeamvbm portal (https://portal.veeamvbm.cloudnet.services ) using the email address you specified as end customer & the initial password
change password and setup 2 factor authentication.
start the wizard to create the Organization using this procedure How to configure your customer Tenant account with Microsoft 365. You will need to have the credential of a account with global administrator role for this tenant.
E. Reseller: configure backup jobs
log on the (https://portal.veeamvbm.cloudnet.services) using the email address you specified as reseller & the initial password.
change the password
start the backup job configuration How to create and manage Backup Jobs
first job is a full backup next jobs will be incremental
you can backup the entire organization (all objects ) and exclude objects afterwards
you can backup object individually .
shared mailbox are considered as user
each user object has 4 backupable resources (mail , archive , Onedrive , Site)