Reports - Detailed information per report type

Gesprekken Per Aansluiting:
Shows the statistics per callflow.

Gesprekken Per Toestel:
Shows a detailed overview per device. You can select a specific device from a user, I.e. softphone.

Gesprekken Per Gebruiker:
Shows a detailed overview per user. This will include all the devices from the selected user.

Gesprekken Per Dag Van de Week:
Shows a detailed overview of the calls per day.

Gesprekkenoverzicht:
Shows a detail overview of all the calls

Aantal Gesprekken Per Dag Van De Week Per Uur:
Shows the amount of calls per day per hour

Aantal Gemiste Gesprekken Per Dag Van De Week Per Uur:
Shows the amount of missed calls per day per hour

Gemiddelde Aannametijd Per Dag Van De Week Per Uur:
Shows the average answer time in seconds per day per hour