Request Emergency AdminAccess

Summary

If you have Single Sign-On configured, it may happen you can't access the Workspace with an admin account anymore. In that case, you can request emergency access. This article will describe how to reset the administrator password.

Prerequisites

• None

Getting started

1. Navigate to the following URL:

   CODE

   https://{serverurl}/{environmentname}/AdminPage/RequestEmergencyAdminAccess

   
   An example URL would be:

   CODE

   https://workspace365.2tcloud.com/demo/AdminPage/RequestEmergencyAdminAccess

2. Follow the steps on this website.