Speed dials
Speed dials can be used to create a shortcut for certain functions within Xelion. This article will describe the functions.
All the steps will be perfomed in Beheer → Server instellingen en trunks → Speed Dial
Click Speed Dial toevoegen
Use the dropdown menu next to ID to select one of the preconfigured speed dials. See below for an overview of the different kinds of speed dials.
Click Ok
Check the Actief checkbox to activate the speedial
Type in a number (some speed dials must start with ‘#' or '*’)
Use the dropbox next to Hoofd aansluiting to select a callflow to apply this speed dial for
Upload or record a voice message that has to be played once the speed dial is called
Note: If you don’t record anything, Xelion will use the default text.(Optional) select an extra callflow in the Extra aansluitingen field
(Optional) fill in the fields next to Eigenschappen. This is different for each type of speed dial
Speed dial types
Function | Description |
|---|---|
Aansluiting doorschakelen | Allows you to forward a callflow to another phone number using the code *21* The settings from the speed dial should be as following: *21*<number you wish to forward to># |
Anoniem | Activate or deactivate anonymous calling |
Bepaal nummerweergave | Allows to change the outbound number. |
Call pickup | Allows to pickup a phonecall in another callflow |
Doorschakeling annuleren | Allows you to cancel the forwarding of a callflow using the code #21# The settings from the speed dial should be as following: #21#<number you wish to forward to># If you’re using a Yealink system, replace the second # with a * |
Doorverbinden | Activate or deactivate call forwarding from a callflow |
Doorverbinden naar lijn | Activate or deactivate Niet storen or Bij geen gehoor from a callflow |
Exclusief hot desken | Allows you to hotdesk a phone to a callflow. All previous phones/callflows will be disconnected from the phone/callflow |
Exclusief hotdesking en twinnen | Allows you to hotdesk a phone to a callflow and twins the hardphone with the softphone. All previous phones/callflows will be disconnected from the phone/callflow |
Fallback | Activate or deactivate Bij geen gehoor from a callflow |
Fallback naar lijn | Defines the callflow where Bij geen gehoor should forward the call to |
Host desken | Connects a device to a callflow |
Host desken en twinnen | Allows you to hotdesk a phone to a callflow and twins the hardphone with the softphone. |
Keuzemenu | Activate or deactivate a Keuzemenu |
Keuzemenubericht inspreken | Allows to record a voice message for the Keuzemenu |
Nachtstand | Activate or deactivate Nachtstand |
Niet storen | Activate or deactivate Niet storen |
Nummer bij doorschakelen | Defines the number where the callflow should forward the call to |
Start voicemail menu | Listen to all the voicemail from a callflow |
Voicemail | Activate or deactivate the Voicemail from a callflow |