Speed dials can be used to create a shortcut for certain functions within Xelion. This article will describe the functions.

All the steps will be perfomed in Beheer → Server instellingen en trunks → Speed Dial

  1. Click Speed Dial toevoegen

  2. Use the dropdown menu next to ID to select one of the preconfigured speed dials. See below for an overview of the different kinds of speed dials.

  3. Click Ok

  4. Check the Actief checkbox to activate the speedial

  5. Type in a number (some speed dials must start with ‘#' or '*’)

  6. Use the dropbox next to Hoofd aansluiting to select a callflow to apply this speed dial for

  7. Upload or record a voice message that has to be played once the speed dial is called
    Note: If you don’t record anything, Xelion will use the default text.

  8. (Optional) select an extra callflow in the Extra aansluitingen field

  9. (Optional) fill in the fields next to Eigenschappen. This is different for each type of speed dial

Speed dial types

Function

Description

Aansluiting doorschakelen

Allows you to forward a callflow to another phone number using the code *21*

The settings from the speed dial should be as following:

*21*<number you wish to forward to>#
Example: *21*0401234567#

Anoniem

Activate or deactivate anonymous calling

Bepaal nummerweergave

Allows to change the outbound number.

This only will work if there are multiple numbers added to the Toegestane nummerweergave in the extra tab from the callflow.

The settings from the speed dial should be as following:
Naam = Bellerindex
Waarde = The Index number from the phone number in the extra tab
Object waarde = <empty>

Call pickup

Allows to pickup a phonecall in another callflow

Doorschakeling annuleren

Allows you to cancel the forwarding of a callflow using the code #21#

The settings from the speed dial should be as following:

#21#<number you wish to forward to>#
Example: #21#0401234567#

If you’re using a Yealink system, replace the second # with a *
Example: #21*0401234567#

Doorverbinden

Activate or deactivate call forwarding from a callflow

Doorverbinden naar lijn

Activate or deactivate Niet storen or Bij geen gehoor from a callflow

Exclusief hot desken

Allows you to hotdesk a phone to a callflow. All previous phones/callflows will be disconnected from the phone/callflow

Exclusief hotdesking en twinnen

Allows you to hotdesk a phone to a callflow and twins the hardphone with the softphone. All previous phones/callflows will be disconnected from the phone/callflow

Fallback

Activate or deactivate Bij geen gehoor from a callflow

Fallback naar lijn

Defines the callflow where Bij geen gehoor should forward the call to

Host desken

Connects a device to a callflow

Host desken en twinnen

Allows you to hotdesk a phone to a callflow and twins the hardphone with the softphone.

Keuzemenu

Activate or deactivate a Keuzemenu

Keuzemenubericht inspreken

Allows to record a voice message for the Keuzemenu

Nachtstand

Activate or deactivate Nachtstand

Niet storen

Activate or deactivate Niet storen

Nummer bij doorschakelen

Defines the number where the callflow should forward the call to

Start voicemail menu

Listen to all the voicemail from a callflow

Voicemail

Activate or deactivate the Voicemail from a callflow