2tCloud has developed a portal for our partners to interact with our support department. You can now visit the public beta.
The current partner portal will soon be replaced with a new Support Center Portal. We have just released the portal. You can preview it on https://2tcloud.supportcenter.services
The portal is not feature complete and as a result, you will need to use both the partner site and support portal next to each other.
Login with your Service Automation Partner credentials. (Staff member)
Create Support incidents and Service Requests.
View and update your open support cases and status.
View service status and health checks.
Knowledge base with Guides, Standard Solutions and Known Problems (and workarounds) (Still being filled)
We are deploying new features every month so please recheck later to find updates!