Upgrade/Downgrade Microsoft legacy subscriptions in Classic panel (Workaround)
In this article we wil describe the proces of Upgrading/Downgrading a Microsoft legacy subscription in the classic panel.
There is a chance this proces might not work in Google Chrome. We advise to download Firefox to ensure the proces is being executed correctly. https://www.mozilla.org/en-US/firefox/new/
π Instructions
Login as a reseller to the portal.cloudnet.services
Click on βClassic Panelβ
Click on βBillingβ
Click on βCustomersβ
Search for the correct customer using βDirect customerβ or βAll customersβ
Typ in the Account name or ID and then Click on βSearchβ
Click on the customer
Click on βSubscriptionsβ
Search for the desired subscription
Click on the subscription
Once in the subscription click on βResourcesβ
In the βResourcesβ tab search for the correct resources name
Checkmark the Resource name and click on βUpgrade Resource Limitsβ
Once in the page of changing the resource limits checkmark the subscription
Type the amount of licenses you want to upgrade in βPlace for orderβ (Example 1)
Type the amount of licenses you want to Downgrade in βPlace for orderβ (Example -1)
Click on βNextβ
For a upgrade Click on βPlace orderβ
For a downgrade select βCredit memoβ and then click on βPlace orderβ