When you use Veeam software for backups of your customers, you have the option to make external copies of all backup data using the Cloud Connect feature. Veeam requires the client software version and Cloud Connect backend server to run the same or compatible software versions. Make sure you check this before upgrading clients to new versions.
Current installed version: 126.96.36.199
Please check the status.copaco.cloud page to see if updates to a new version are scheduled.